University Business Event Tracking

Adobe Connect Intermittent Access Issue on Monday, May 15th, 2017 at 5:00 p.m.

Overview:  Some users are experiencing difficulty connecting to their Adobe Connect course meetings. 

Date and Time
:  Monday, May 15th, 2017 at 5:00 p.m.

Services Affected:  Adobe Connect

Impact to Campus:  Some users are receiving the following error when trying to access their course meetings in Adobe Connect: “The request's
'x_target' value does not match the allowed values for this application.
Contact your administrator.” 

Planned Operation:  Technicians are working with the vendor to resolve the issue. In the meantime, instructors can send a direct link to the meeting to any affected students, allowing them to enter the meeting. 

Contact:  If you have questions or concerns, please contact the 24/7 IT Support Center at 626-TECH (8324) or by submitting a support request at https://uassist.arizona.edu