UBET

University Business Event Tracking

[ALL CLEAR] Adobe Connect Intermittent Access Issue on Monday, May 15th, 2017 at 5:00 p.m.

ALL CLEAR:  Adobe Connect has been restored


Overview:  Some users were experiencing difficulty connecting to their Adobe Connect course meetings. 

Date and Time
:  Monday, May 15th, 2017 at 5:00 p.m.

Services Affected:  Adobe Connect

Impact to Campus:  Some users were receiving the following error when trying to access their course meetings in Adobe Connect:  "The request's 'x_target' value does not match the allowed values for this application. Contact your administrator." 

Planned Operation:  Technicians worked with the vendor to resolve the issue. In the meantime, instructors could send a direct link to the meeting to any affected students, allowing them to enter the meeting. 

Contact:  If you have questions or concerns, please contact the 24/7 IT Support Center at 626-TECH (8324) or by submitting a support request at https://uassist.arizona.edu