UBET

University Business Event Tracking

[ALL CLEAR] Multiple Campus Services were Unavailable on Saturday, July 30th, 2016 at 4:15 p.m. until 7:20 p.m.

<strong>ALL CLEAR:</strong> Services have been restored as of 7:20 p.m.<hr><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Overview</strong>: &nbsp;Multiple campus services were unavailable.<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Services Affected</strong>: &nbsp;UAccess, D2L, Catmail, and other university services.<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Date and Time</strong>: &nbsp;Saturday, July 30th at 4:15 p.m. until 7:20 p.m.<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Impact to Campus</strong>: &nbsp;Users were unable to login to multiple systems. Users received an error saying that CAS is unavailable. &nbsp;<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Planned Operation</strong>: &nbsp;UITS found that the incident was caused by standard OS patching that was applied to servers earlier today. Rolling back to the previous version resolved the issue.&nbsp;<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Contact</strong>: &nbsp;If you have questions or concerns, please contact the 24/7 IT Support Center at 626.TECH (8324) or online at&nbsp;<a href="http://support.arizona.edu/" style="color: #00568a; text-decoration: none; font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal; background-image: url(&quot;/images/misc/dotted.gif&quot;); background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: left bottom; background-repeat: repeat-x;">http://support.arizona.edu</a>/.