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UAccess Student, Employee, and Learning - Intermittent Errors with Work-around

<strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Overview</strong>: &nbsp;UAccess Student, Employee, and Learning are producing errors for some users.<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Date and Time</strong>: &nbsp;Errors have been intermittent starting Monday, July 25th<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Impact to Campus</strong>: &nbsp;Users have reported receiving the following errors while navigating UAccess pages:<br><br>- White page with bold text reading, "Action List Popup"<br>- Blue Oracle login page reading, "Your User ID and/or Password are invalid"<br>- White page reading, "Error 404-- Not Found"<br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Work-around</strong>: The issue can be resolved by clearing the browsing cache followed by fully restarting the web browser. <br><strong><br>Planned Operation: </strong>UITS is investigating the cause of these error messages and working towards a resolution. <br><br><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal;">Contact</strong>: &nbsp;If you have questions or concerns, please contact the 24/7 IT Support Center at 626.TECH (8324) or online at&nbsp;<a href="http://support.arizona.edu/" style="color: #00568a; text-decoration: none; font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: normal; background-image: url(&quot;/images/misc/dotted.gif&quot;); background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: 0% 100%; background-repeat: repeat-x;">http://support.arizona.edu</a>/.